SpinyRush Casino Privacy Policy

At SpinyRush, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access our platform, create a SpinyRush casino login, or use any of our services. By using our website at spinyrush.com, you agree to the practices described in this document. We encourage you to read it carefully so you understand your rights and our obligations as your data controller.

Who We Are

Our platform is operated by Comentive LTD, registration number 000047924, with registered offices at Sea Urchin Street, San Pedro Town, Ambergris Caye, Belize. Our payment services are facilitated by Norvelic LIMITED, Reg No. HE 475930, Avlonos 1, Maria House 1075, Nicosia, Cyprus. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, Licence No. ALSI-202505024-FI1. If you have any questions about this policy, you can reach us at support@spinyrush.com.

What Information We Collect

At SpinyRush Casino, we collect personal data that is necessary for the operation of our services, compliance with legal obligations, and improvement of your user experience. We may collect the following categories of information:

• Full name, date of birth, and contact details provided during registration
• Login credentials associated with your SpinyRush login account
• Payment information, including card details and transaction history
• Identity verification documents (passport, national ID, proof of address)
• Device and technical data, including IP address, browser type, and operating system
• Behavioural data, including gaming history, session duration, and bonus activity
• Communications you send us via live chat or email
• Data collected through the SpinyRush app or mobile browser sessions

How We Use Your Information

We at SpinyRush use the data we collect for several clearly defined purposes. We do not sell your personal information to third parties for marketing purposes, and we process your data only where we have a lawful basis to do so.

Account Management and Services

Our SpinyRush platform uses your registration information to create and manage your account, verify your identity, process deposits and withdrawals, and ensure the security of your SpinyRush casino login. We also use this data to credit bonuses, manage VIP programme points, and handle any SpinyRush bonus offers you claim through our promotions system.

Legal and Regulatory Compliance

We are required by law to conduct know-your-customer (KYC) and anti-money-laundering (AML) checks. Your identity documents and financial data enable us to meet these obligations. We may share relevant data with regulatory authorities when legally required, and we retain certain records for the periods mandated by applicable law.

Marketing and Personalisation

At SpinyRush Casino, we may use your contact details and gaming preferences to send you information about promotions, reload bonuses, and other offers — but only where you have provided your consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time by contacting our support team or updating your account preferences.

Cookies and Tracking Technologies

Our SpinyRush casino app and website use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. These tools allow us to remember your preferences, maintain your session after SpinyRush login, and understand how users interact with our platform. You may manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services.

Data Sharing and Third Parties

We at SpinyRush Casino share your personal data only with trusted third parties who support the operation of our services. These include:

• Payment processors handling your transactions (e.g., Visa, Mastercard, Apple Pay, Google Pay)
• KYC and identity verification service providers
• Game providers integrated into our platform
• IT and cloud infrastructure partners
• Fraud prevention and security service providers
• Regulatory and licensing authorities where disclosure is required by law

All third-party partners we work with are bound by data processing agreements and are required to handle your information with the same level of care we apply ourselves.

Data Retention

We retain your personal data for as long as your account remains active and for such additional periods as are required by applicable legislation. In most cases, this means we keep your account records for a minimum of five years following the closure of your account. Where data is no longer needed, we securely delete or anonymise it.

Security of Your Data

At Spiny Rush, we implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption, secure server environments, and internal access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our SpinyRush Casino platform:

• The right to access a copy of the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request erasure of your data, subject to our legal obligations
• The right to restrict or object to certain types of processing
• The right to data portability where technically feasible
• The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@spinyrush.com. We will respond to your request within the timeframe required by applicable law.

Restricted Jurisdictions

Our SpinyRush casino no deposit bonus offers and all other services are not available to residents or citizens of certain countries, including the United States, Russia, Ukraine, and several others listed in our Terms and Conditions. We do not knowingly collect or process data from individuals in restricted jurisdictions for the purpose of providing gaming services.

Children's Privacy

We do not knowingly collect personal data from individuals under the age of 18. Our services are strictly intended for adult players only. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date and notify you where appropriate. We encourage you to review this page periodically. Your continued use of the SpinyRush casino app or website following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch. You can reach our support team 24/7 via live chat on our website or by emailing us at support@spinyrush.com. We are here to help and are committed to resolving any privacy-related concerns promptly and transparently.